The client’s numerous franchises lack cohesive financial management and IT infrastructure, resulting in major problems during financial analysis, business forecasting, and expense management. The absence of analytics engines and a centralized data management system makes it difficult to identify key performance indicators and make informed business decisions.

A client wished to maintain its dominance in the field service software industry by producing frequent and solid software releases to the market, and they needed a partner who could provide high performers to support them during engineering and development effort.